Get the Support You Need

Welcome to your Veolia Solutions & Support Hub. At Veolia, we understand that today's environmental challenges require innovative thinking and cutting-edge solutions. As your trusted partner, we're committed to delivering high-performance environmental services that meet your evolving needs. Our comprehensive customer support options are designed to provide you with a seamless experience - whether you're managing routine recycling or complex waste streams.

IMPORTANT SHIPPING NOTICE: Effective October 31st, 2025, FedEx will no longer be shipping universal waste materials. Due to these significant changes in shipping carrier policies, we are asking customers to return their full or partially full RecyclePak or ReturnPak containers for proper managerment by 10/31/25. New container orders for items that return ship universal waste are available but must return before that date. 

ATTENTION: Correction to Previous Mailer: If you received a mailer in July, please disregard the July 31st date mentioned in those mailers. The correct deadline has been extended, as listed above, to October 31st, 2025. 

Items NOT affected by this Policy: 

  • Non-universal waste items (see our product assortment available online)
  • SupplyPak (all supplies, spill kits, etc. without return shipping)
  • DefendPak
  • BulkPak items that ship LTL
  • Pharma containers
  • Lead Apron containers
  • Non-Haz PPE Containers
  • Plastics 
  • Canadian items
  • Sharps & Regulated Medical Waste Containers
  • Bulk Pick Up Services

STAY UPDATED: 

We are actively working to find alternative carriers and solutions for all the affected waste streams, so this situation continues to evolve weekly/daily. Please bookmark this page and visit regularly for the latest updates and information. 

Thank you for your understanding and cooperation during this transition period. 

For all other types of support, please select from the menu options on the left to access your specific support needs, or reach out through contact us or chat. Mobile users can tap the 'Support' option above for assistance.

VEOLIA'S SUPPORT CENTER


ADDRESS:
W6490B Specialty Drive, 
Greenville, WI 54942
Tel: (920) 757 5265
Fax: (920) 757 5485
Toll-free: (888) 669-9725

HOURS OF OPERATION:
Mon-Fri-8am-5pm CST

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